Charlie

Ground Up AI

Charlie

The Superintendent That Never Goes Home.

Everything a super, PM, or estimator handles — done. Every shift. Plugs into every system you already run. Subscribed monthly, scaled to your operation — owned outright for enterprise.

See Charlie work live — book a session Download the Overview PDF ↓

How Charlie Works

Once Charlie is connected to your platforms — Procore, Autodesk, Primavera, Buildertrend, whatever you run — he has the same visibility into your project that a senior superintendent, PM, or estimator would have with full system access. Every drawing, every spec, every submittal, every RFI, every bid, every schedule, every change order. He reads all of it and works with it the same way your best people do. The difference is he's available every hour of every day, he never forgets anything, and he never has to stop what he's doing to file a report.


01 — Daily Briefings

Stay on point.
All day. Every day.

Charlie sends daily briefings throughout the day so nothing falls through the cracks. Default schedule is morning, noon, and end of day — adjustable to any time, in any timezone, based on how you work.

6:00 AM — Morning
Start Strong

Weather advisory for your exact job site. Overnight emails sorted and flagged. Today's schedule with crew counts and milestones. Everything you need before boots hit the ground.

12:00 PM — Midday
Check In

Morning recap. Afternoon priorities. New emails actioned or flagged. Schedule shifts noted. You make the call — Charlie makes sure you already know before you have to ask.

4:00 PM — End of Day
Wrap and Ready

Daily report filed before you leave the site. Tomorrow's look-ahead updated. Outstanding RFIs flagged. Crew notified of next-day plan. You leave the job — Charlie keeps working.


02 — Capabilities

What Charlie handles.

This is not a reporting tool. Charlie does the actual work — everything a superintendent, estimator, or PM handles, from the first email of the day to the last daily report.

01
Email Intelligence

Reads, sorts, and classifies every email — action item or FYI. Drafts replies on your behalf. Auto-files attachments by type — drawings, RFIs, submittals, change orders, invoices, permits, safety, photos, specs, schedules, contracts, reports. Every doc where it belongs, the moment it arrives.

02
Schedule & Calendar

Manages the full project schedule — not just the 3-week look-ahead. Updates in real time as change orders come in, delays happen, or sequencing shifts. Reschedules meetings, site walks, and material deliveries automatically. Spots conflicts before they cost you and flags them before anyone has to ask. The schedule stays current because Charlie keeps it current.

03
Field Documentation

Files safety observations, daily logs, RFIs, and punch list items in real time. Compiles daily reports and delivers them to your PM before you leave the site. Photos captured and auto-filed with date logs.

04
Financials & Compliance

A full back-office, by voice or on screen: CPM scheduling with critical-path and drift verdicts, AIA G702/G703 progress billing, certified payroll and prevailing-wage (WH-347), WIP schedules and company P&L, job costing, lien-waiver and compliance tracking. Real, filed paperwork out as branded PDFs.

05
Weather Intelligence

Live conditions at your exact job site — not a regional average. Field-specific advisories: concrete pour holds, high-wind crane holds, extreme heat protocols, near-freezing alerts. Built for the field, not a forecast app.

06
Crew & Vendor Communication

Walkie-talkie push-to-talk between crew. SMS blast to the full roster. Push notifications for urgent alerts. Reaches out to local suppliers and vendors for material quotes. Every channel — one system.

07
Completely Hands-Free

Works through any Bluetooth device — approved jobsite earpieces, vehicle hands-free systems, wireless headsets. No phone to dig out of your pocket. No keyboard. Just your voice, wherever you are on the site.

On the Roadmap
Camera / safety vision · BIM integration · Advanced schedule analysis — a partnership play to put Charlie's intelligence behind jobsite and hardhat-mounted cameras, read and work directly inside BIM models, and run deeper critical-path and interference detection. Future capabilities, offered to early deployment partners first.

03 — Documentation

No excuses. Every time.

The phrases that kill projects — Charlie has never said any of them.

Every daily log, every field note, every safety observation, every RFI — filed automatically, in real time, every single day. Not when someone remembers. Not when there's time. Every time, without fail. When a claim hits, you have a complete timestamped record going back to day one. When a dispute comes up, you have documentation that speaks for itself. That paper trail isn't just protection — it's the reputation that follows you to the next project.

"I forgot to file that." "I'll get to the report later." "I can't remember exactly what happened." "We didn't document that at the time."

04 — The Real Problem

Your company already paid for the platform.
Nobody's using it right.

Procore. Autodesk. Primavera. Buildertrend. Every one of them requires training videos, login credentials, menus, and workflows that a superintendent on a job site has no time for. Adoption fails. The platform sits underused. The investment doesn't perform.

Charlie is the interface. Your super never has to log in, navigate a menu, or watch a single training video. They talk — Charlie handles the platform behind the scenes. Logs filed. RFIs uploaded. Schedules updated. Daily reports delivered. All of it, in the platform your company already pays for, without anyone touching a keyboard.

A senior superintendent who's run jobs for thirty years and has zero interest in learning new software? He's up and running on day one. That's not an exaggeration — that's the entire point.


05 — Integrations

Every platform your company runs.

Charlie connects to the full stack — reading data, filing documentation, updating records bidirectionally. Your systems stay current without anyone manually entering a thing.

QuickBooks Online
Live · Sandbox-Validated
Procore
Sandbox — connecting
Microsoft 365 & Teams
Read & Write · Live
Email (any provider)
Read & Write · Live
Any system with an API
Connector framework — activated per deployment

Beyond the connectors running today, Charlie's connector framework plugs into the other platforms your company already runs — Autodesk, Primavera P6, Buildertrend, Sage, Viewpoint, Bluebeam, BIM and more — built and activated per deployment. If your company runs it, Charlie connects to it; your stack doesn't change — Charlie adapts to it.


06 — Return on Investment

What Charlie saves.

Real numbers. Industry data. What happens when you eliminate the administrative burden from every role on your payroll.

$50K
Per superintendent · Per year

A fully loaded commercial superintendent costs $175–225K/year. Two hours of daily admin — reports, email, scheduling — at $100/hr loaded, 250 days a year. Charlie handles those two hours. $50,000 in recaptured productivity per person, per year. Every year.

$800K
RFI Admin · Large Project

The average large commercial project generates 800 RFIs at $1,000+ each. Charlie drafts from a voice note and uploads to your platform the same day. 22% of RFIs industry-wide go unanswered — Charlie catches every one before it becomes a dispute.

$2.5M
Annual Recapture · 50 Supers

Fifty superintendents at $50,000 each. Before claims avoidance, RFI savings, or schedule compression. At company scale, this justifies the entire investment in the first quarter.

1 Day
The Scale Math

On a $350M–$700M data center or commercial build, liquidated damages run $25,000–$100,000 per day. One week of avoidable delay exceeds the cost of a company-wide Charlie deployment. One missed RFI on the critical path costs more than your first-year investment.

"One unanswered RFI on the critical path costs more than your entire Charlie deployment."

Hear Charlie

Hear him work.

A real, unscripted interaction in his own voice — what Charlie is, how he works, and what changes the day you deploy him. Two minutes.

Hear Charlie

Charlie explains it himself.

A two-minute walkthrough — what he is, how he works, and what changes the day you deploy him.

Charlie speaking... 0:00
Download the Overview PDF ↓

07 — How You Get Charlie

Charlie, managed monthly.
Owned outright for enterprise.

Most companies run Charlie as a managed monthly subscription — priced to your operation, fully hosted and supported by Ground Up AI. For enterprise buyers whose IT and legal require it, Charlie Owned is a self-hosted perpetual license on your own infrastructure. Same Charlie either way.

Charlie Owned
Perpetual license · Self-hosted on your infrastructure

Charlie is deployed on your servers under a perpetual license — your data never leaves your environment. Paired with a Support & Operations Agreement for upgrades, new connectors, and model improvements on your timeline. The enterprise path for IT- and legal-driven buyers.

  • Deployed on your servers or private cloud
  • Your data stays in your environment — always
  • Perpetual self-hosted license
  • Optional Support & Operations Agreement
  • Full audit trail and code transparency
  • No vendor lock-in — ever
Best for enterprise IT/legal requirements and data-sovereignty mandates

Engagement Pricing — Scoped to Your Operation

No percentage of revenue. No per-seat fees that compound as you grow. No contract renewal. Priced per deployment based on your operation.

Single Project
$50K
Up to 10 Superintendents
  • Full configuration included
  • All platform integrations set up
  • Direct support from Ground Up AI
$10,000/mo ongoing · $120,000/yr
Enterprise
Custom
60+ Superintendents · Company-Wide
  • Scoped per engagement
  • Redundant infrastructure included
  • Custom SLA and uptime requirements
  • Contact Ground Up AI directly
Call · (509) 829-1257
Specialty contractor or trade company under 20 employees? Charlie has a separate deployment built specifically for your operation and your budget. See groundupai.io/contractor.
"Every day without Charlie is $200 per superintendent walking out the door. At 10 supers, that's $2,000 a day."
Both models. Same Charlie. Same capabilities. Same voice. Charlie Owned is the enterprise option — a self-hosted perpetual license, scoped separately. Contact us to discuss it.
Request a Demo

robert@groundupai.io
(509) 829-1257
Call · Text · Email


08 — Support & Reliability

What happens if
something goes wrong.

Enterprise buyers ask this question. Here is the straight answer.

Model Who You Call What Happens
Charlie Managed Ground Up AI — directly.
One number. No ticket queue.
Ground Up AI monitors the system directly. If something breaks, you call us — not a help desk, not a support tier, not someone reading from a script. One call. Response measured in minutes.
Charlie Owned Your team — or Ground Up AI under your SOA. You have full code transparency and a complete audit trail. Your deployment runs on your infrastructure — you are never dependent on our uptime or business continuity. Optional Support & Operations Agreement keeps Ground Up AI on call for model upgrades and connector updates.
Enterprise Scoped per engagement. As your deployment scales, redundant infrastructure is built into the engagement. Enterprise deployments are scoped and configured for the uptime requirements your operation demands.
"Direct access to the team that built the system is not a limitation — it is a feature. Enterprise software companies charge premium rates for that access and still deliver a ticket queue. Ground Up AI picks up the phone."

09 — Versions

A Charlie for every role.

Charlie does what each of these people do — all of it. Start where you need it most. Every role is available on deployment — configured to your operation, your platforms, your workflows.

Superintendent

Field ops, daily briefings, voice, weather, email, scheduling, crew, documentation, safety — the full job.

Live Today
Project Manager

Stakeholder communication, budget tracking, schedule management, submittals, change orders, owner reporting — everything a PM carries.

Available on Deployment
Estimator

Takeoffs, spec reading, scope gap analysis, sub-bid comparisons, bid leveling, plan review — the full estimating workload.

Available on Deployment
Office Manager

AR, scheduling, compliance documentation, vendor management, administrative operations — the back office, running without a full-time headcount.

Available on Deployment

10 — The Difference

A real second opinion.

"Sometimes a super just needs to talk it through with someone who's actually been on the job. Not a search engine. Not a help desk. Someone who knows the trades, knows OSHA, knows CPM scheduling, knows what a spec conflict on MEP rough-in actually means. Charlie knows. He's available every time you need him, and he never tells you to call back."


11 — Getting Started

You talk. Charlie learns.

No manuals. No IT calls. No training sessions. Your team onboards through a live conversation with Charlie — voice-first, with text backup available in the field when you need it.

01
First Conversation

Charlie onboards your team through a live voice conversation — who you are, your company, your job site, your preferences. Done talking, done setting up.

02
Connect Your Systems

We plug Charlie into your platforms — Procore, email, calendar, whatever you run. Your data, your workflows, your way. No generic setup.

03
Charlie's Working

First briefing runs automatically. Text backup when voice drops on site. Always on — you're always covered, no matter what the field throws at you.


12 — Built Different

Built by a super.
Not a startup.

Robert Neeper
40 Years in Construction  ·  19 Years as Superintendent  ·  Large-Scale Commercial Projects
Charlie wasn't built by a software team guessing at what the field needs. Every decision — how he talks, what he prioritizes, what he ignores, how he handles a spec conflict or a sub pushing back — comes from four decades on job sites across every trade. Charlie is configured to each user at onboarding and deployed to fit the company's platforms, workflows, and the way your people actually work. He doesn't ask you to adapt to him. He adapts to you.
Customized per user Configured per company Scaled per deployment AI engine upgradeable on demand

13 — Under the Hood

What's powering Charlie.

For the engineers and IT teams reviewing this deployment. Every component is enterprise-grade, production-proven, and under your control.

Voice Pipeline
Deepgram Flux → Anthropic Claude → ElevenLabs Flash v2.5

Enterprise speech-to-text, leading AI reasoning, highest-fidelity voice — connected over WebSocket in real time. Sub-second response. Barge-in detection so Charlie stops the moment you start talking.

Infrastructure
100% Python · AWS US · Ubuntu · NGINX · SSL/TLS

Not a cloud wrapper. Not a SaaS layer. Built from first principles in Python with full NGINX control and 24/7 uptime. Dual-provider redundancy — AWS primary with a secondary VPS failover. No external dependencies on your critical path.

Integrations
Microsoft Graph API · QuickBooks Online OAuth2 · Twilio · Open-Meteo

Enterprise OAuth2 connectors with auto token refresh — not screen scrapers. Full bidirectional read/write. Connector architecture built to add any platform with an API.

AI Engine
Upgradeable on demand — Haiku · Sonnet · Opus

Runs on Anthropic's Claude model family. Upgradeable based on your requirements — from the current fast-response model to the most capable available. You control the floor and the ceiling.

No third-party dependencies. No hidden middleware. Whether managed or self-hosted, Charlie runs on enterprise infrastructure with credentials you own and data that never leaves your environment. No usage-based billing surprises. No service discontinued notices. No vendor between you and your project data.

14 — The Model

Charlie works for you.
Not the other way around.

Run Charlie as a managed monthly subscription, or own it outright as an enterprise deployment — either way, your data stays yours, your platforms stay yours, and Charlie answers to you. No percentage of your revenue. No vendor between you and your project data.

Priced to Your Operation

One monthly subscription scaled to the size of your operation — seats, projects, volume. No percentage of your revenue. No per-seat fees that punish growth. No contract-renewal games.

Your Servers, Your Data

Charlie Owned runs on hardware you control — your data never leaves your environment. Charlie Managed runs on AWS US infrastructure. Either way, no vendor between you and your project data. Full audit trail. Your security posture.

Always Evolving

Better models, new connectors, new capabilities — on your timeline, at your direction. You're never locked to day one. Charlie improves as the technology improves.

Security & Compliance Overview →

15 — Deployment Scale

One Charlie. Or a fleet.

Scales from a single superintendent on one project to every branch, every role, every job site in your company.

1
One Superintendent

Single deployment — fully configured, fully connected, fully operational. Proof of concept or permanent setup. Same system either way.

10
A Division

A project team or regional division. Superintendent, PM, estimator — each role configured for what they do. Whole team covered from one deployment.

100+
Company-Wide

Every branch, every project, every trade. Redundant instances ready for expansion. Charlie scales as fast as your work does.


Ground Up AI

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you already know you need this.

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(509) 829-1257 robert@groundupai.io

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